Jeff For Banks

PNC Cares Far More About the Penguins Than the Flyers

Reporters occasionally call for my opinion. And I have them. Oh I have them. Last week an American Banker reporter called for my opinion on WSFS Bank’s strategy to deploy much of the cost savings from its recent Beneficial Bank merger into technology. Read the resulting article here.  The reporter e-mailed his questions. And I […]


Conference Watch: How To Be Successful In a Changing Industry

How many consultants go to banking conferences and attend the sessions? At least one! I may have been accused of being arrogant once or twice, which inspires me to continuously elevate my abilities so the perception of arrogance is seen for what it is; confidence. And the only ones accusing me of arrogance are those […]


Not a Session at Acquire or Be Acquired: Culture

I attended Bank Director’s Acquire or Be Acquired conference two weeks ago. The buzzword of the show: Culture. When Raphael Reznek, CIO of Mascoma Bank, spoke about the biggest challenge to launch online account opening: “our internal culture”. When Mike Butler, CEO of Radius Bank, spoke of technology experimentation and implementation: “you have to change […]


Bank Director’s Acquire or Be Acquired Conference: Top Tweets

I attended my first Acquire or Be Acquired conference in the Arizona desert. Bank Director does a great job on organization, content, and promotion. They established the #aoba20 hashtag that had plenty of activity on Twitter and LinkedIn. Below are the top tweets, as judged by me. Because it’s my blog. 🙂  Also, putting myself […]


Two Ideas to Lower Operating Cost Per Account

Last week I wrote a TKG Perspective’s article on Bank Profitability in 2019. I congratulated community financial institutions for delivering a positive trend in business checking account operating cost per account. The challenge is, aside from residential mortgages, all other product categories showed negative trends in operating cost per account. In the below video blog, […]


Banking for Good

It happened. A client, a bank I owned shares in, and one that I admired announced they were selling to a nearby financial institution. In June, Stewardship Financial Corporation, and their banking subsidiary, Atlantic Stewardship Bank (ASB) announced their sale to Columbia Financial Inc. (MHC) and their banking subsidiary, Columbia Bank.   It’s not that […]


Banking’s Top 5 in Total Return to Shareholders: 2019 Edition

For the past eight years I searched for the Top 5 financial institutions in five-year total return to shareholders because I promote long-term strategic decision making that may not benefit next quarter’s or next year’s earnings release. And I am weary of the persistent “get big or get out” mentality of many bankers and industry […]


Time Tried, Panic Tested. The Forgotten Story of the First National Bank of Keystone

September 1st, 1999, regulators from the Federal Deposit Insurance Corp, at the behest of the Office of the Comptroller of the Currency, descended on a small coal mining town in Keystone, West Virginia. The town, already depressed from coal’s decline, had a population of 600. Clearly, blue-suit regulators stood out. The bank, First National Bank […]


Improve Bank Boards Through a Disciplined Nomination Process

“Rigorous, peer-reviewed studies suggest that companies do not perform better when they have women on the board. Nor do they perform worse.” ~ Katherine Klein, University of Pennsylvania Do you know how difficult my life might become for the above quote? Just yesterday I received a newsletter from a highly regarded executive recruiting firm that […]


Unintended Consequences of Executive Change in Control Provisions

You’re a top performer at your bank and an executive from a competing bank wants you on their team. You recently got a new boss, and it isn’t gelling. So the offer is timely. You check out the competing bank. Do your due diligence. You respect their executives. Their numbers look good. Heck, you’ve lost […]