Jeff For Banks

Is the bank sales culture gone wild?

March 10, 2010 | Jeff For Banks

A few weeks ago, a nice woman from Sovereign Bank called our home with news that, based on our relationship with the bank, we were pre-approved for a home equity loan. The problem… my wife and I don’t bank at Sovereign. They called for our twenty year old daughter who had a checking account with […]


Quotes from my quote locker…

March 7, 2010 | Jeff For Banks

I collect quotes from a variety of sources to remind me of knowledge imparted to me by smart people. Since my memory is relatively weak, I subscribe to the theory that those that forget history are bound to repeat it. So my quote database is a compendium of reminders of historical facts or events that, […]


Have we checked out of business banking?

March 3, 2010 | Jeff For Banks

Alex Pollack, a resident fellow at The American Enterprise Institute, had a sobering editorial in the March 3, 2010 American Banker. The context of his commentary was on the bubble that burst in the residential real estate market, and the more methodical decline in commercial real estate. He rattled off sobering facts: fifty five percent […]


Wal-Mart Bank is flying under the radar.

March 1, 2010 | Jeff For Banks

I’m writing this post sitting in my car while my 11 year old warms up for a soccer match in Richmond, Virginia. Readers with children that participate in sports know too well of the gaps in time during weekend tournaments. Yesterday, to kill time, we roamed the aisles of the local Wal-Mart. This store was […]


A few servings of humble pie.

February 24, 2010 | Jeff For Banks

At times, we bank consultants can be a very self-confident lot. But the measure of a consultant, in my humble opinion, is a recognition of not what we know, but how much we don’t know. We are, after all, a collection of our own experiences and those of our clients and prospective clients. Therefore, to ignore […]


Are your bank employees ESWS qualified?

February 20, 2010 | Jeff For Banks

Chris Collingsworth, an NBC sportscaster covering the Olympics, reported that Apolo Ohno trained four times a day, two hours each. Ohno, as many of you know, is a U.S. short-track speed skater. His events might take two minutes to complete. He trained eight hours a day. Change settings. I’m in a strategic planning retreat for […]


Too Much on the Dollar Menu?

February 17, 2010 | Jeff For Banks, Uncategorized

I recently spoke at a NJ Bankers Association event about the things I learned this recession (see blog post regarding subject). Since writing that missive, I realized I left one out. My company does line of business and product profitability reporting for community banks. What I have learned from performing this service is that very […]


Ode to Bill Davis

February 13, 2010 | Jeff For Banks, Uncategorized

On December 31st, a great banker retired: Bill Davis (pictured). I have known Bill for about 10 years and like him as a person very much. But also important is how much I admire his former employer, Norwood Financial (Nasdaq: NWFL) and bank, Wayne Bank. I wondered if others shared my admiration, so I searched […]


A little game of one-on-one?

February 10, 2010 | Jeff For Banks, Uncategorized

I recently met with Frank Teas, CEO of The Nashua Bank in New Hampshire to discuss strategy (See photo. Frank is actually the person on the left). During the course of the discussion, he said that his marketing plan was one-on-one marketing. I have also heard of it referred to shoe-leather or face-to-face marketing. As […]


My Banking Lessons Learned this Recession

February 5, 2010 | Jeff For Banks, Uncategorized

I attended a meeting the other day with a board committee of a client that is profitable and pro-active in charting their future. While others were talking, I jotted down what I thought were key lessons learned this recession for bankers. Here is what I came up with: 1. Never forget about economic cycles. When […]