Mary Beth Sullivan

Fintech’ers Will Be Right on Branching. Unless Bankers Act.

May 31, 2017 | Jeff For Banks

Are branches dead? The conventional wisdom from the shouters would be yes. Look at transaction counts. Look at the decline in branches since 2009. Look at the surveys. I read […]


Customer Profitabilty in Banking: Do you do it?

September 15, 2012 | Jeff For Banks

According to an ABA survey (see table), I doubt it. I am speaking at the upcoming ABA Marketing Conference next week. Well, maybe not as much speaking as appearing. Mary […]