product profitability

Commercial Real Estate or Business Lending: Which Is Better?

Me: Commercial Real Estate loans are the most profitable product in a community bank’s arsenal and have been through various interest rate environments. Bank Senior Lender: Not when you consider […]


CFPB: Are They Coming to Get You?

A bank trade association CEO asked me a couple of questions while he was researching an op-ed piece. The edited Q&A is below. Q. Shouldn’t the CFPB work to address […]


Could Net Interest Margin Woes Spell Opportunity?

When an in-person strategic planning retreat has to be hastily switched to a virtual one, sacrifices must be made. And in this case, I simply didn’t have the time to […]


How To Do Product Management Without Product Profitability

Quick answer: I don’t know. I posited this question on Twitter because product management has come up during various financial institution strategic planning sessions. I also don’t know of many […]


If We’re Serious About Helping Clients, What About These Two Products?

With all of the automation of financial products, one would think managing finances would be simple. Much more so than when our grandparents saved for the coal delivery in an […]


Are Bank Products Simple, Fair, and Transparent?

I was on a road trip discussing banking with a colleague, and I mentioned that bank products are anything but simple, fair, and transparent. He said, “sounds like a blog […]


Bankers: Ask What Customers Want. Then Do That.

December 27, 2017 | Jeff For Banks

Steve Jobs showed customers what he thought they would want, and convinced them that they wanted it. An unlikely scenario for bank products, wouldn’t you agree? So what do your […]


Checking Analysis: The Betamax of Bank Products

December 4, 2017 | Jeff For Banks

Don’t think about how it is. Think about how it should be. Now apply this philosophy to business checking. If we did, would we continue to offer Analysis Checking or […]


Bank Products: Blah Blah Blah

October 1, 2017 | Jeff For Banks

At a recent banking conference, Ray Davis of Umpqua Bank took center stage to tell of his journey from a small, Oregon community bank to a regional powerhouse. He mentioned […]


Cultural Conversation in Banking

May 1, 2017 | Jeff For Banks

Are your incentives consistent with your strategy and culture? I was recently interviewed by the Financial Managers Society on this topic, and as a lead-up to my presentation on the […]