Fact or Fiction: Bank Service Is Getting Worse

August 6, 2016 | Jeff For Banks

In my firm’s most recent podcast, I editorialized near the end of the episode about declining service levels in banks, particularly the largest banks. I compared service levels to airlines, […]

SIFI Bank Ticked Me Off and What Are You Going To Do About It Mr./Ms. Community Banker?

December 29, 2015 | Jeff For Banks

There are many professions where incentive compensation is a big part of overall compensation. My profession is one of them. So I have occasionally been the grateful recipient of an […]