Why Do Branches Fail at Sales?

By: Sharon J. Lorman
Jeffrey P. Marsico

Guest: Jack Hubbard, Co-Founder and Managing Partner of The Modern Banker & Chief Experience Officer of Jack Hubbard Consulting

Podcast Show Notes:

Our This Month In Banking (TMIB) podcast features discussion with colleagues and other industry thought leaders on interesting banking topics. TMIB is available on the last Wednesday of every month here, or wherever you get your podcasts, for your listening enjoyment. Join us on your commute, at your desk, or at home.

Topic: Why Do Branches Fail at Sales?

Our guest is Jack Hubbard, Co-Founder and Managing Partner of The Modern Banker & Chief Experience Officer of Jack Hubbard Consulting

How can your community bank retain existing profitable customers, attract new customers, and differentiate itself from competitors? Our guest is Jack Hubbard, widely respected thought leader in sales conversations, and sales leadership skills. Jack will share his insights on how community banks can acquire and best serve small businesses, his Resource Management concept, and how LinkedIn can contribute to breakthrough sales performance in 2023. Listen and enjoy!


Jack Hubbard
Managing Partner at The Modern Banker and
Chief Experience Officer of Jack Hubbard Consulting

Jack Hubbard has shared his passion for what it takes to build trust-based sales initiatives in banking for 50 years. With nearly 80,000 financial services professionals personally trained and coached, Jack is one of banking’s most sought-after facilitators. An author, classroom instructor, and thought leader, his expertise and out-of-the-box thinking put him in great demand when the subject matter is social selling for bankers, bank-to-business conversations, and sales leadership.

Jack is a regular keynote presenter for state and national banking associations and has instructed at 13 of the nation’s top banking schools, where his humorous style and street-savvy approach continue to earn him top honors. Hubbard served 32 years as an award-winning faculty member of ABA’s School of Bank Marketing and Management. He was also a popular, two-decade instructor at ABA’s Stonier Graduate School of Banking. Jack is a top-rated instructor at the Graduate School of Banking in Madison, WI, and The Perry School of Banking. He is also a co-section leader of GSB’s Sales and Marketing School.

A prolific writer, Jack’s content is regularly posted on LinkedIn and in many industry publications. His bestselling book Conversations With Prospects has become the standard for new client acquisition strategies in banking. Jack manages the Business Banking Network, and his LinkedIn Group #RantPack features his popular blog, Jack Rants.

Jack serves on the Board of Directors of St. Charles Bank & Trust, a $2 billion affiliate of Wintrust Financial in Illinois.

Relevant link:

The Modern Banker

This podcast relates to The Kafafian Group’s Strategic Management service. Click here for more information. 

Watch for episode 89 of This Month in Banking to be released on Wednesday, May 31st, 2023, and a new episode on the last Wednesday of every month.  

Thank you for listening!