I recently watched the movie Miracle about the 1980 USA hockey team for the third time. In the movie, legendary coach Herb Brooks told his team that they may not be the best team on the ice, but they would be the best prepared. This inspired some self reflection. Am…
This past year I was invited to join the faculty of the ABA School of Bank Marketing and Management (SBMM). At first, I was a bit skeptical. I always believed myself to be a left brain thinker, one that processes information in an analytical and sequential way. Marketers, on the…
Much has been written about the current economic crisis, the worst since the Great Depression. Unfortunately, many successful, safe, and sound community banks have been whitewashed by the bad deeds of a few and the misconceptions of many, including the media. Using the word “bank” generically to include large banks,…