Strategic Management

The Current State of Banking, Relevance and Technology

The past five years have been the most trying times in most current bankers’ careers. The economy continues to struggle through a long downturn.  Interest rates remain at historical lows, depressing margins and crushing the profitability of the liability side of the balance sheet, as well as branch networks.  Credit…

Strategic Management of the IT Function

Most bankers would intuitively agree that information technology (IT) is a strategic function in the banking industry.  It is increasingly important to interact with customers over the web and via mobile applications.  The amount of technology needed to support even traditional banking functions like branching and lending is growing continuously. …

Are the Regulators Getting You Down?

I’ve often found these past two years extremely difficult.  As consultants, we should try not to personalize engagements.  But I can’t change the internal wiring.  Last year, a client failed, and many more received regulatory orders. Memorandums of Understanding (“MOU”), Formal Agreements (“FA”), and Cease and Desist Orders (“C&D”) have…

Things That Confound Me!

On an annualized basis, TKG performs somewhere between 35 and 40 strategic plans.  Most of these engagements are between the months of June and December.  However, this year we completed almost a year’s worth of plans by June 30th.  You may ask, WHY?  The answer is the result of regulatory…

Keeping things in Perspective

The last few years have certainly been a difficult time for the financial industry, as well as the United States and world economies.  The sub-prime fiasco has been compared to the great depression and the final chapter of this story is yet to be written. History will eventually provide us…

Are you Training for the Gold?

I recently watched the movie Miracle about the 1980 USA hockey team for the third time.  In the movie, legendary coach Herb Brooks told his team that they may not be the best team on the ice, but they would be the best prepared. This inspired some self reflection.  Am…

Are you Steering by the Screws?

This past year I was invited to join the faculty of the ABA School of Bank Marketing and Management (SBMM).  At first, I was a bit skeptical.  I always believed myself to be a left brain thinker, one that processes information in an analytical and sequential way.  Marketers, on the…