Profit & Process Improvement

Mortgage Lenders Experienced Record Profits – Could They Have Done Better?

During the pandemic, TKG worked with several clients on process improvement engagements where the scope of the project was focused on residential lending. Like many financial institutions who originate residential […]


How Can Community Financial Institutions Improve? Project Management

In this video blog, I discuss my thoughts on community financial institutions upping their project management game. In summary: There are two types of projects: support function projects where you […]


Create Operating Discipline at Your Bank

Bankers have made great strides in developing the strategies to succeed over the long-term, analyzing the customers that most value their strategic direction, and gaining the buy-in from their Boards […]


Texas Big: First Road Trip Since the Pandemic

It was bound to happen. After four months of lockdown, bankers are getting back to the office. They never stopped working, mind you. But work has been different to say […]


Banking New Year’s Resolutions – We Have Opinions / Negotiating Merger Transactions

 Podcast Show Notes: Our This Month In Banking (TMIB) podcast features discussion with colleagues and other industry thought leaders on interesting banking news that happened this month. TMIB will […]


Unintended Consequences of Executive Change in Control Provisions

You’re a top performer at your bank and an executive from a competing bank wants you on their team. You recently got a new boss, and it isn’t gelling. So […]


Finxact Core System – It’s Different!

Guest: Michael Sanchez, Founder and President of Finxact Podcast Show Notes: Our This Month In Banking (TMIB) podcast features discussion with colleagues and other industry thought leaders on interesting banking […]


Byline Bank Turned its Future from Bleak to Bright!

Guest: Alberto J. Paracchini, President, CEO & Director, Byline Bank Podcast Show Notes: Our This Month In Banking (TMIB) podcast features discussion with colleagues and other industry thought leaders on […]


The Real Benefits of Intelligent Automation

Fifty percent. That was the odds I gave myself when calling my health insurance firm regarding changing my date of birth. Fifty percent chance I could get this done in […]


Employee Retention: Keep the Keepers

You have a highly valued employee, and they quit. Why? The boss? The culture? The pay? I’m sure if I searched for credible sources, I would get some version of […]