Leader Selection: “He’s not ready.”
Financial institutions are currently struggling to identify the next generation leaders. Should we fall back on our old playbook, selecting highly “experienced bankers” that have been around and are likely […]
Guest Post: 4th Quarter Economic Update by Dorothy Jaworski
Before looking ahead to 2012, I can’t resist the traditional temptation to look back at the past year. The markets in 2011 were dominated by earthquakes and the tsunami in […]
Customer Service… blah, blah, blah
My family recently shopped around our homeowners and auto insurance to ensure we were getting a fair shake. We used to use an insurance agent for life, auto, and homeowners. […]