human resources

Build Your Own Bankers

*This post originally appeared on Jeff4Banks.com on October 23, 2021* A colleague is working with a nearby college to develop a curriculum for a banking minor. They asked us to […]


Banks Are Far From Amazon

August 22, 2015 | Jeff For Banks

If you haven’t read the New York Times article on Amazon working conditions, you should. By trying to create a meritocracy, the unintended consequence included nothing more than petty zinging […]


Job Description: EVP of Distribution and Service Excellence

February 23, 2013 | Jeff For Banks

Figures don’t lie. Financial Institution (FI) customers interface with us online far more frequently than in person. Has our organizational structure evolved to meet this challenge? I think not. This […]


Be all that you can be.

May 29, 2010 | Jeff For Banks

Banking’s largest investment is in its people. I have recently written about how critical our people are to the bank’s success. Executives often lament to me about the lack of […]


Oysters and Pearls. Banking’s biggest challenge: Our people.

May 17, 2010 | Jeff For Banks

There is a lot more focus on bank strategy today than at any time over my career. Some of it is regulatory driven, as banks that do not have a […]