Banking School: The ivory tower could be yours.
I am sitting at Gate 124 in Orlando waiting for my ride home from a long journey. Prior to Orlando, it was Dallas. In Dallas, I taught bank profitability and […]
Guest Post: 4th Quarter Economic Update by Dorothy Jaworski
Before looking ahead to 2012, I can’t resist the traditional temptation to look back at the past year. The markets in 2011 were dominated by earthquakes and the tsunami in […]
Common Sense to Successful Strategy Execution
The title of this post is a modification to the original, The Secrets to Successful Strategy Execution, originally published in Harvard Business Review in 2008 by Booz & Co. consultants. […]
Occupy Wall Street: Occupy This!
The Occupy Wall Street gang seems to garner more press coverage than the state of the U.S. economy, the presidential election, and the MLB playoffs combined. In terms of media […]
The Elephant in the Room: Branches
In keeping up with industry reading it is clear to me that we, as an industry, are perplexed at what to do about branching. The recently released FDIC Summary of […]
Top 5 Total Return to Shareholders: #3 ESB Financial Corporation
I was recently moderating a strategic planning discussion with a multi-billion dollar in assets financial institution. During the discussion, the President of one of the bank’s most profitable divisions opined […]
Cars: A Lesson in Brand Identity
A few weeks ago I was driving the Pennsylvania Turnpike when I noticed a sweet ride. Deep black, with flecks of blue, tan leather interior, advanced looking dash, and a […]
Back of the Envelope: Branch Acquisition Math Made Easy
On Sunday, July 31st, First Niagara Financial Group Inc. ($30.89 billion) agreed to buy 195 Northeast branches with approximately $15 billion in deposits from HSBC Holdings Plc for an approximate […]
Is your strategy and organization built around the customer?
I was researching videos of positive customer experiences for another potential post when I discovered this gem from Forrester Research done in 2007. Four years in our information driven society […]
Does your bank achieve positive operating leverage?
When a significant portion of your cost structure is fixed, then growing revenues should generate positive operating leverage… the cost of generating the next $100 of revenue should be less […]